Returns & Refunds 💗

Not quite what you expected? Let's make it right!

We want you to absolutely love your Raising Grace Boutique goodies! But we understand that sometimes things just don't work out.

Returns 🎀

We accept returns on eligible clothing items as long as you contact us within 14 days of receiving your order.

To qualify for a return, items must be:

  • Unworn and unwashed
  • Free of stains, odors, pet hair, and damage
  • In their original condition, with tags attached if applicable
  • Accompanied by proof of purchase

All returns must be approved before being shipped back. Please contact us first so we can provide return instructions.

Exchanges 🎀

Need a different size? We've got you, bestie!

We understand that sometimes the fit just isn't quite right!

We accept exchanges on eligible clothing items when you contact us within 14 days of receiving your order.

Please keep in mind:

  • Exchanges are subject to available inventory, sizes, and styles.
  • Items must be unworn, unwashed, and in their original condition.
  • Customers are responsible for return shipping and shipping costs for the replacement item unless the exchange is due to our error.
  • Replacement items will be shipped after the original merchandise has been received and inspected.
  • If your requested size or item is unavailable, we can discuss an eligible return and refund instead.

Please contact us before sending anything back so we can help arrange your exchange.

Return Shipping

Customers are responsible for return shipping costs unless the merchandise arrived damaged, defective, or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of packages lost in transit.

Original shipping charges are nonrefundable unless the return is due to an error on our part.

Final Sale Items

The following items are FINAL SALE and cannot be returned or exchanged for a change of mind, sizing preference, or other non-defect reasons:

  • All Quick Drop items, including clearance and discounted Quick Drop merchandise
  • Custom or personalized apparel
  • Any additional items specifically marked FINAL SALE

Exceptions apply to damaged, defective, or incorrect merchandise and where otherwise required by law.

Damaged, Defective, or Incorrect Orders 📦

Sometimes the journey isn't as pretty as the package!

We know shipping carriers aren't always gentle with packages, and occasionally your order may arrive in packaging that's a little worse for wear.

Please understand that minor cosmetic damage to the outer packaging, such as dents, creases, scuffs, or small tears, does not qualify as damaged merchandise if the clothing inside is unaffected.

For an order to qualify as shipping-damaged, the actual merchandise must be physically damaged. Examples include:

  • Clothing that arrives wet due to damaged packaging
  • Torn, ripped, or otherwise physically damaged apparel
  • Clothing that arrives dirty or stained because the shipping package was compromised

Manufacturing defects and incorrect items are also covered, even when the shipping packaging is undamaged.

Reporting Shipping Damage

If your merchandise arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number.

For shipping damage, we ask that you:

  • Keep all original packaging, including the shipping mailer or box, until the issue has been resolved.
  • Take clear photos of the damaged merchandise, showing the affected areas.
  • Photograph the shipping packaging, including any visible tears, holes, or other damage.

These photos help us review the issue and may be necessary when filing a damage claim with the shipping carrier.

We'll review the issue and work with you to make it right!

Refunds 💗

Once we receive and inspect your approved return, we'll notify you of the refund decision.

Approved refunds will be issued to your original payment method. Please allow additional time for your bank or payment provider to process the refund.

Original shipping charges are nonrefundable unless the return is due to an error on our part.

How to Start a Return or Exchange

Need to return or exchange something? Visit our Contact Us page and include:

  • Your order number
  • The item you'd like to return or exchange
  • The reason for your request
  • The replacement size or item you'd prefer, if requesting an exchange

Please do not send merchandise back without contacting us first.

Thank You for Shopping Small! 💗

Every order means so much to our little boutique. Thank you for supporting Raising Grace Boutique!

Cute finds. Big personality.

A little sass. A lot of grace.